Privacy policy

Last updated: September 18, 2026

This Privacy Policy explains how 1001738621 ONTARIO LIMITED, operating as Zeonify, collects, uses, discloses, and protects personal information when you visit or shop at zeonify.com, contact us, or otherwise use our services. Depending on the applicable law, 1001738621 ONTARIO LIMITED is the controller or business responsible for the personal information described in this policy.

Information We Collect

Depending on how you interact with Zeonify, we may collect:

  • contact information, including your name, email address, telephone number when you choose to provide it, billing address, shipping address, and return address;
  • order and transaction information, including products viewed or purchased, cart activity, order status, returns, refunds, discounts, and payment confirmation details;
  • account information, preferences, saved settings, and communications with customer support;
  • device and usage information, including IP address, browser type, device identifiers, pages viewed, referring pages, interactions, and cookie or pixel data; and
  • information received from Shopify and from payment, fulfilment, shipping, analytics, fraud-prevention, customer-service, and advertising providers.

Payment card information is handled by payment providers made available through our checkout. Zeonify does not ask customers to send complete payment card numbers or account passwords by email.

How We Use Information

We use personal information to operate the store, provide products and customer service, process and fulfil orders, take payments, arrange delivery, manage returns and refunds, communicate about transactions, maintain security, prevent fraud, comply with legal obligations, improve our website, measure performance, and, where permitted, provide marketing and advertising.

How We Share Information

We may disclose personal information to service providers and partners that help us operate the store, including Shopify, payment processors, fraud-prevention services, fulfilment and warehouse providers, carriers, cloud and technology providers, analytics providers, customer-service providers, and advertising and measurement partners. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction.

Shopify

Our store is hosted by Shopify. Shopify processes information needed to provide the storefront, checkout, payment, security, analytics, and related commerce services. You can learn more from the Shopify Consumer Privacy Policy.

AppLovin Advertising and Measurement

When AppLovin advertising technology is enabled for Zeonify, AppLovin may collect or receive device, browser, network, advertising identifier, approximate location, shopping interaction, purchase-event, and similar information through pixels, scripts, cookies, APIs, or related technologies. This information may be used for advertising delivery, measurement, attribution, analytics, audience selection, service improvement, fraud prevention, and security, subject to applicable law and the choices available to you.

We do not intend to provide AppLovin with sensitive personal information, protected health information, government identifiers, account login credentials, complete financial-account information, precise geolocation, children's data, or custom event names or values that contain sensitive information.

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.

Cookies, Pixels, and Consent Choices

Zeonify and its providers may use cookies, pixels, scripts, local storage, and similar technologies that are necessary for store operation, security, preferences, analytics, and advertising. Where applicable law requires consent, non-essential advertising technologies, including AppLovin integrations, should not be enabled until the required choice has been collected. Where a cookie banner or privacy-preferences control is available on the Site, you can use it to accept, reject, or withdraw consent for the relevant categories.

Browser and device controls may also allow you to block cookies or limit advertising identifiers. Where required by applicable law, we will respect recognized privacy signals and applicable choices concerning targeted advertising or the sale or sharing of personal information and pass relevant signals to advertising partners as required. A privacy request sent by email does not replace any technical opt-out control that applicable law requires the Site to provide.

Marketing Communications

If you subscribe to marketing emails, you can unsubscribe through the link in those messages. We may still send non-promotional communications concerning orders, transactions, security, or customer-service requests.

Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary according to the type of information and the reason it is held.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No transmission or storage method is completely secure, so we cannot guarantee absolute security.

International Processing

Shopify and other providers may process information in countries other than the country where you live. When applicable law requires safeguards for an international transfer, we expect the relevant party to use legally recognized protections appropriate to its role.

Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of personal information, to object to or restrict certain processing, to withdraw consent, or to appeal a privacy-request decision. These rights may be subject to legal limitations and identity verification.

To make a privacy request or ask about an opt-out, email support@Zeonify.com. Please describe the request and the account or transaction to which it relates without sending passwords or full payment details. You may also complain to the privacy or data-protection authority that applies where you live.

Children and Sensitive Information

The Site is a general-audience online store and is not directed to children. We do not knowingly use AppLovin in connection with a person who qualifies as a child under applicable law, and we do not knowingly send children's data to AppLovin. If you believe a child has provided personal information, contact us so that we can review the request.

Please do not provide sensitive personal information unless it is necessary for a legitimate customer-service or legal request and we have asked for it through an appropriate channel. Do not include sensitive information in advertising-event names, form notes, or ordinary emails.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, providers, practices, or legal obligations. We will post the revised policy on the Site and update the date above.

Contact

For privacy questions or requests, contact 1001738621 ONTARIO LIMITED, operating as Zeonify, at support@Zeonify.com or 300 New Toronto Street, Etobicoke, Ontario, M8V2E8, Canada.